Cancellation Procedure
How to cancel services and what to expect.
Last updated: 31 July 2026
1. Submit a Cancellation Request
Send a cancellation request to info@syrkit.net from an authorised account holder, specifying which services you want cancelled and your preferred cancellation date.
2. Notice Periods
Notice requirements depend on the service and billing cycle (for example monthly vs annual). Where written package terms, supplier subscriptions, or a signed agreement apply, those rules will govern. Nothing in this procedure limits any mandatory cancellation, refund, or cooling-off rights that apply under law and cannot lawfully be excluded.
3. Offboarding and Data Export
Where relevant and feasible, we will provide reasonable offboarding support, which may include:
- Exporting website files and databases (where feasible and where you have the rights).
- Assisting with domain transfers by providing authorisation codes and registrar details.
- Assisting with email migration planning and DNS updates.
4. Final Invoice and Access
Any outstanding balances must be settled before final cancellation. After cancellation is completed, access may be removed and services may be de-provisioned.
5. Timelines and Dependencies
Some services depend on upstream providers and their billing or renewal cycles. We will confirm the expected timeline once we receive your request.
6. Contact
For help with cancellations and offboarding: info@syrkit.net.